Please read these Terms & Conditions carefully before accessing or using the cylbet platform. By registering an account or placing any bet on cylbet, you confirm that you have read, understood, and agree to be bound by these terms.
Important Notice: These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and cylbet ("cylbet", "we", "us", "our"). These Terms apply to all use of the cylbet website located at cylbet.co and all services offered thereon. If you do not agree to these Terms, you must not access or use the cylbet platform. cylbet operates under internationally recognised gaming authority guidelines. You must be 21 years of age or older to register and use the cylbet platform.
In these Terms and Conditions, the following definitions apply unless the context otherwise requires:
You must be at least 21 years of age to register an Account and use the cylbet Platform. By registering, you represent and warrant that you are 21 years of age or older. cylbet reserves the right to request proof of age at any time and to suspend or close any Account where the User is found to be under the required age.
It is your sole responsibility to ensure that your use of the cylbet Platform is lawful in your jurisdiction. cylbet does not accept registrations from residents of Prohibited Jurisdictions. By creating an Account, you represent that you are not located in, or a resident of, any Prohibited Jurisdiction.
Each individual is permitted to hold only one (1) registered cylbet Account. The creation of multiple Accounts by a single individual — whether under the same name, different names, or different payment methods — is strictly prohibited and may result in the immediate closure of all associated Accounts and forfeiture of any Funds or Bonuses therein.
You are required to provide accurate, complete, and up-to-date personal information at the time of registration and to update such information promptly if it changes. cylbet reserves the right to request documentary evidence of the information provided and to suspend Accounts where information is found to be inaccurate, incomplete, or misleading.
cylbet conducts KYC verification in accordance with its Anti-Money Laundering (AML) obligations and the requirements of its licensing authority. You may be required to submit a copy of your MyKad, Passport, or other government-issued identification document, together with proof of address and payment method verification. cylbet may withhold withdrawal processing until KYC verification is satisfactorily completed.
You are solely responsible for maintaining the confidentiality of your cylbet Account login credentials, including your username and password. You must not share your login credentials with any third party. cylbet will not be liable for any loss or damage arising from unauthorised access to your Account where such access results from your failure to safeguard your credentials.
You must notify cylbet immediately at [email protected] if you become aware of any unauthorised access to or use of your cylbet Account. cylbet offers two-factor authentication (2FA) as an additional account security measure, and you are strongly encouraged to enable it.
Security Warning: cylbet staff will never ask you for your Account password. If anyone claiming to represent cylbet requests your password, do not provide it and report the incident to our support team immediately.
cylbet accepts deposits via Touch n Go eWallet, Boost, GrabPay, Maybank, CIMB, Hong Leong Bank, 7-Eleven Cliqq, and USDT TRC20. Minimum and maximum deposit limits apply and are displayed on the deposit page within your cylbet Account. cylbet does not charge deposit fees, however your payment provider may apply its own transaction fees.
Withdrawal requests are processed to the same payment method used for deposit where operationally possible. Withdrawals are subject to KYC verification. cylbet aims to process verified withdrawal requests promptly. Processing times may vary depending on the payment method selected. cylbet reserves the right to conduct additional verification checks prior to releasing withdrawal Funds.
All Account Funds are denominated in Malaysian Ringgit (MYR). Where a payment is initiated in a different currency, conversion will be applied at the prevailing exchange rate at the time of the transaction, and applicable conversion fees may apply.
cylbet maintains strict Anti-Money Laundering (AML) policies. All transactions are monitored for suspicious activity. cylbet reserves the right to delay, block, or report any transaction it deems suspicious to the relevant authorities. Funds deposited to a cylbet Account must originate from a payment method legally registered in the Account holder's name.
cylbet may offer Bonuses and promotional offers to registered Users from time to time. All Bonuses are subject to specific terms and conditions which will be communicated at the time the offer is made. General bonus terms applicable across all cylbet promotions include:
All Bets placed on the cylbet Platform are subject to the applicable game rules and sportsbook betting rules, which are available within the Platform. By placing a Bet, you confirm that you have read and understood the relevant rules. Bets once confirmed cannot be cancelled or amended by the User except where permitted by specific game or market rules.
In the event of a technical error, system malfunction, or manifest pricing error, cylbet reserves the right to void affected Bets and refund the staked amount to the User's Account. cylbet will not be liable for any profits that would have been realised had the error not occurred.
Bets may only be placed where sufficient Funds are available in the User's Account. cylbet does not extend credit to Users. Bets placed with insufficient Funds will be automatically rejected.
Maximum payout limits may apply to individual Bets and are subject to the applicable game or market rules. cylbet reserves the right to limit maximum winnings on any Bet, event, or game at its discretion.
cylbet is committed to promoting responsible gambling practices. The Platform provides the following responsible gaming tools, accessible from your Account settings:
If you believe you or someone you know has a gambling problem, please use cylbet's self-exclusion tools and seek support from a qualified responsible gambling organisation. cylbet enforces a strict 21+ age policy and conducts age verification as part of the KYC process.
Responsible Gaming Notice: Gambling can be addictive and may cause financial harm. Never bet more than you can afford to lose. cylbet's responsible gaming programme operates in accordance with internationally recognised gaming authority guidelines.
The following activities are strictly prohibited on the cylbet Platform and may result in immediate Account suspension, forfeiture of Funds, and reporting to relevant authorities:
All content on the cylbet Platform — including but not limited to text, graphics, logos, icons, images, game software, and underlying code — is the property of cylbet or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial purposes only. You must not copy, reproduce, distribute, publicly display, modify, or create derivative works of any cylbet Platform content without express prior written consent from cylbet.
To the maximum extent permitted by applicable law, cylbet shall not be liable for:
Nothing in these Terms shall limit cylbet's liability for fraud, wilful misconduct, death, or personal injury caused by cylbet's negligence. Your statutory rights under applicable law are not affected by these Terms.
cylbet reserves the right to amend, modify, or replace these Terms at any time. Where material changes are made, cylbet will endeavour to notify registered Users via the Platform or by email to the address registered to their Account. Your continued use of the cylbet Platform following the publication of revised Terms constitutes your acceptance of those revised Terms. It is your responsibility to review these Terms periodically. The current version of these Terms is always available at cylbet.co/terms-conditions.
These Terms shall be governed by and construed in accordance with the laws applicable to cylbet's licensing jurisdiction. In the event of any dispute arising out of or in connection with these Terms or your use of the cylbet Platform, you agree to first contact cylbet's customer support team to seek an amicable resolution. cylbet aims to resolve all disputes promptly and fairly.
Where a dispute cannot be resolved through cylbet's internal complaints procedure, it may be escalated to the relevant dispute resolution body as designated by cylbet's licensing authority. The outcome of such escalation processes shall be final and binding on both parties to the extent permitted by applicable law.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or the cylbet Platform, please contact our support team:
cylbet Customer Support
Email: [email protected]
Available: 24 hours a day, 7 days a week, 365 days a year.
Response time target: within 24 hours for email enquiries; live chat responses are immediate during staffed hours.
These Terms & Conditions were last reviewed and updated in June 2026. cylbet reserves the right to update these Terms at any time. Players are encouraged to review these Terms regularly.
The core standards cylbet upholds for every player on the platform
Every cylbet game — live casino, slots, and sportsbook — operates on independently certified systems. RTP figures are accurate and published. We do not manipulate outcomes.
cylbet enforces the 21+ age requirement through KYC verification for all players. Underage gambling is prohibited and any Account found to be in violation will be closed immediately.
Your personal data, payment information, and KYC documents are protected by 256-bit SSL encryption and strict internal data handling policies. cylbet does not sell player data.
Verified cylbet Accounts receive priority withdrawal processing. We do not impose unreasonable delays on legitimate withdrawal requests from verified players.
Deposit limits, session timers, self-exclusion, and reality checks are all available in your cylbet Account settings. These tools are functional, not decorative — and they work as described.
Our support team is available around the clock to assist with Account queries, payment issues, responsible gaming requests, and any other concerns — every day of the year.
Our support team is available 24/7. Login to your cylbet account to access live support, or browse our FAQ for quick answers. 21+ only — please play responsibly.
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